Sent SMS Questionnaires

The sent SMS questionnaire displays 100 messages in reverse date order but you can change this filter to go as far back as when SMS was enabled:

  • Transaction id - The Transaction id is a unique reference allocated to each text message and can be used to trace the message in the log file below.
  • Patient Name - This column shows the patient's title, forename and surname.
  • Description - You can see the text message which will either be the Appointment reminder details or the Recall information (along with the QOF/QAIF disease if a QOF/QAIF recall invite was sent).
  • Send Date - This column shows the date the message was sent.
  • Status - The status information enables you to see if a message was successfully delivered to the patient or not.
  • Failed at Operator indicates that a message was not successfully received by the patient.
  • Processing indicates that the message is waiting for a response from your SMS provider.
  • Delivered to Phone indicates that the message was delivered to your patient successfully.
  • SMS Type - Questionnaire or confirmation.
  • Reply Date - Any confirmation responses received from the patient.